We can make your technology implementation a success
You’ve heard the technology implementation horror stories. Companies
embroiled in lawsuits with software vendors. “Customized” software that,
at great expense, fails to replace the functionality of the old system.
The Board of Directors pulling the plug on runaway implementations after
millions of dollars have been spent. Why do so many technology
implementations go so badly off-course?
Technology implementations, whether an ERP or a stand-alone solution,
are so much more than technology. Successful implementations require
data management, program management, and change management. They demand
upfront visioning and post-go live adoption monitoring and user support.
It is simply not enough to just get the technology working. After all
the money is spent, an implementation’s success depends on the readiness
of people to adapt to change and to adopt new processes and
This is where Swairah consultants excel. Independent of specific
software providers, Swairah focuses on the business-side of
implementations. Visioning, project planning, program management,
process reengineering, training, communications, end-user support,
adoption monitoring – just some examples of how Swairah supports
implementations. We have built our methodology on years of managing
successful transitions from pre-implementation uncertainty to
post-go-live success. We understand the commitment it takes to deliver
the promised return on investment and our skills and experience help
make this commitment possible.
How Swairah Can Help:
Visioning and Strategy
Well-defined visions for the company’s processes, organizations, and
technology are the foundation for a successful implementation. They set
the course for the project’s goals, priorities, timeframe, budget and so
much more. Without a well-defined vision and project strategy, the team
cannot start planning for success. Swairah is a clear choice for
driving this visioning and strategy.
Business Requirements Analysis
Not all business requirements are created equal. Swairah is adept
at understanding the strategic business requirements that are vital to
the business’ success. Swairah builds requirements based on the
vision of the future, not as a repetition of what is currently being
Business Case Development
Driven by the visions and strategy, the Business Case helps determine
the implementation plan, becomes a key communication theme, and provides
a framework for making trade-off decisions as the project progresses
through its phases.
Swairah’s independent eye and focus on process is exactly what it
takes to make important software selections. We understand that software
should be evaluated based on the future process scenarios that you want
to see, rather than what the software provider wants to sell.
ERP Implementation Leadership /
On all programs we manage, you can trust Swairah to set realistic
expectations of time, costs and benefits. We apply rigorous project
management skills to achieve milestones, resolve issues, track progress,
and engage project team members efficiently and effectively. Our
management and leadership during implementation is geared towards making
sure the technology is adopted.
ERP Change Management
Ultimately, Change Management is what delivers lasting change.
Beginning the Change Management activities at the start of a project
lays a solid foundation for success. Communication and Training should
not be given too little attention too late in the game. Swairah's
Change Management experts lend the much-needed support that systems
integrators and large national firms often overlook.
End User Training Development
Swairah’s success in building high-performing end-user training is
based on our belief that users need to understand more than the screens
and clicks found in a new technology. We believe in providing targeted,
just-in-time, process-based training and that using technology is just
one component of effective training. Developing training materials is
one more way Swairah helps make technology implementations
Rollout Planning and Management
Even the most well designed technology is meaningless without a
successful rollout. At rollout, many disciplines must come together
seamlessly. Swairah understands these moving pieces. Our rollout
planning methodology and skill in management helps you to successfully
handle the great number of transitions occurring during the
implementation rollout phase.
Success depends on the readiness of people to adapt to change and to
adopt new processes and technology. A focus on adoption is required
throughout the planning and execution of an implementation. Swairah
can help you measure adoption to ensure your users are prepared for
Whether the dust has settled on your implementation, or you are
struggling to see a project to completion, Swairah’s Technology
Health Assessment provides an independent review of progress or results
using business, technology and project criteria. Our assessment focuses
on finding risk areas and providing mitigation plans.
How can we
To discuss how our team can help & your business achieve real results,
The Swairah Method™ for Project & Program Management:
An effective application of the PMBOK standards specifically designed
to strike the right balance between achieving project milestones and
supporting organizational change.
|The motivational interviews, the understanding
and interpreting, the documentation just couldn't be better. I want to
thank you for conveying such a great feeling of being part of a big, big
change for the better for our company. We are certainly moving in the
|Nothing takes the place of doing something.